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Guides
October 20, 2025
Registered Supporters: Policies Under the New Aged Care Act
Australia’s aged care system is entering a period of transformative change with the commencement of the Aged Care Act 2024 on November 1st, 2025.
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Australia’s aged care system is entering a period of transformative change with the commencement of the Aged Care Act 2024 on November 1st, 2025. At the heart of the improved standards this Act introduces, including registered supporters, are the rights of older people, ensuring they continue to feel empowered and supported as they navigate their aged care journey.
Registered Supporters Policy
The Registered Supporters Policy, developed by the Department of Health, Disability and Ageing, helps older people, families and carers understand and prepare for the changes under the Aged Care Act 2024.
This policy outlines the Act’s framework for registered supporters and their role to empower older people, helping them to make informed decisions whilst remaining in control of their aged care journey.
Aged Care Providers Policy
The Aged Care Providers Policy outlines the role and obligations of aged care providers, exploring principles of supported decision-making.
This policy highlights practices that can be implemented by staff when providing care to older people, and when engaging with registered supporters.
Looking Ahead
If you have questions about registered supporters or any other aspect of the new Aged Care Act, you can:
- Contact My Aged Care on 1800 200 422
- Visit the Department of Health website at health.gov.au/our-work/aged-care-act
- Read our resource here
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